Level 7 Postgraduate Diploma in Hospitality Management
Programme Overview
The Level 7 Postgraduate Diploma in Hospitality Management is designed to develop hospitality professionals and aspiring industry leaders with the strategic knowledge, operational expertise, and practical skills required to manage hospitality and tourism organisations in competitive global markets.
The programme equips learners with the ability to plan, implement, and evaluate strategic and operational decisions across key hospitality and tourism business functions while strengthening leadership, service excellence, and evidence-based decision-making skills.
Through applied learning, industry-focused modules, and independent research, learners develop the capabilities required to lead hospitality operations, enhance customer experiences, and drive organisational performance.
Aligned with modern hospitality industry practices and global tourism trends, the qualification supports progression into senior hospitality management and leadership roles while providing a strong pathway for further postgraduate study.
Course Information
Course Objective
Develop Strategic Hospitality Leadership
Build advanced hospitality leadership skills to manage service organisations with vision, adaptability, and ethical responsibility.
Enhance Strategic Hospitality Decision-Making
Apply critical and strategic thinking to solve complex hospitality and tourism management challenges.
Strengthen Hospitality Strategy & Operations Management
Design and implement hospitality strategies that respond to market trends and guest expectations.
Drive Service Excellence & Hospitality Innovation
Lead initiatives that improve operational performance, guest experiences, and service innovation.
Integrate Hospitality Operations & Commercial Expertise
Apply hospitality operations, financial management, and business strategy knowledge to support organisational success.
Advance Hospitality Research & Analytical Skills
Conduct research-driven analysis to address hospitality and tourism industry challenges.
Promote Ethical Hospitality & Sustainable Tourism Practices
Apply responsible hospitality and sustainable tourism principles within global industry environments.
Foster Innovation & Digital Transformation in Hospitality
Develop innovative and entrepreneurial approaches to support growth and competitiveness in hospitality markets.
Support Academic & Professional Hospitality Progression
Prepare for postgraduate study and senior leadership opportunities within the hospitality and tourism industries.
Enhance Communication & Guest Engagement Skills
Develop effective communication and collaboration skills to deliver exceptional hospitality experiences.
Programme Outcomes
- Critically evaluate hospitality management theories and strategic frameworks within global hospitality and tourism environments.
- Apply hospitality leadership, service management, governance, and ethical practices across diverse hospitality settings.
- Integrate hospitality operations, financial management, business strategy, and digital innovation to support strategic decision-making.
- Analyse global tourism trends, sustainability challenges, and market dynamics influencing hospitality management strategies.
- Interpret operational, industry, and guest experience data to identify opportunities for hospitality improvement.
- Develop innovative and evidence-based solutions to hospitality and tourism management challenges.
- Evaluate guest analytics, revenue performance, and market intelligence to support strategic hospitality decisions.
- Design and manage hospitality operations and service strategies using industry performance and quality frameworks.
- Utilise financial and commercial information to support revenue optimisation and operational planning.
- Conduct applied hospitality and tourism research to support strategic and operational decision-making.
- Communicate hospitality strategies and service objectives effectively with guests, teams, and industry stakeholders.
- Demonstrate leadership, teamwork, and negotiation skills in hospitality and service management environments.
- Apply reflective practice and continuous learning to support professional growth within the hospitality and tourism industry.
Course Structure
The programme consists of the following 120 credits core modules:
| Module No | Module Name | Credits |
|---|---|---|
| M07001 | Strategic Management | 15 |
| M07002 | Leadership and Governance | 15 |
| M07003 | Advanced Business Research Methods | 15 |
| M07004 | Financial Management and Decision Making | 15 |
| M07010 | Global Business Strategy and Sustainability | 15 |
| M07201 | Hospitality Operations Management | 15 |
| M07202 | Digital Innovation in Hospitality | 15 |
| M07203 | Customer Experience and Service Strategy | 15 |
| Total Credits | 120 |
Teaching & Assessment
- Teaching and learning are delivered through lectures, seminars, workshops, case studies, group activities, and interactive discussions to support hospitality and tourism management learning.
- Learners engage in independent study, guided research, and analytical activities to strengthen critical thinking, operational knowledge, and problem-solving skills.
- Assessment methods evaluate academic understanding and practical application through reports, hospitality case studies, operational strategy presentations, research assignments, and service management plans.
- Continuous formative feedback is provided throughout the programme to support learner development and ongoing improvement.
- Assessments incorporate real-world hospitality and tourism scenarios to encourage practical application of service management and strategic hospitality concepts.
Entry Requirement
To enrol on our Level 7 Postgraduate Diploma in Hospitality Management, UK students will typically need:
- A recognised Level 6 qualification or equivalent, e.g., a Bachelor's degree; or
- Relevant work experience in a managerial or professional role is desirable; and
- English language proficiency — evidenced through Medium of Instruction (MOI) or an equivalent recognised English language qualification.
Our Level 7 Postgraduate Diploma in Hospitality Management is delivered in a blended learning format. However, it can also be offered through a fully online learning model, allowing students to study from any suitable location around the world. This flexible format is designed to fit around professional and personal commitments, enabling students to progress at their own pace while receiving expert academic support and full access to our digital learning resources.
Progression Opportunities
- Progress to MBA or Master’s degree programmes in Hospitality Management and related fields with advanced standing opportunities.
- Advance into senior hospitality management, hotel leadership, and consultancy roles across hospitality and tourism sectors.
- Pursue specialist careers in revenue management, guest experience strategy, sustainable tourism, and digital hospitality innovation.
- Continue specialist postgraduate study in Tourism Management, Events Management, Sustainable Hospitality, or International Hotel Management.
Join a generation of students who think globally and act locally.
